Privacy Policy
Last updated: June 2026
‘We’, ‘us’ and ‘our’ refer to Finleaf Finance Pty Ltd (Australian Credit Licence Number XXXXXX, Credit Representative Number XXXXXX) and all of its Australian wholly-owned subsidiaries.
This privacy policy (Policy) outlines how we collect and use your personal information in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles.
We will collect and handle your personal information in accordance with our legal obligations, including those under the Privacy Act and the Australian Privacy Principles. In addition, where Finleaf Finance Pty Ltd handles credit information, it will be bound by Division 3 of Part IIIA of the Privacy Act and the Privacy (Credit Reporting) Code 2014.
This Policy describes how your personal information and, where applicable, credit information is collected, used, disclosed, and held by Finleaf Finance Pty Ltd.
Why We Collect Personal Information
We will collect and hold your personal information for:
- assessing your application for finance and managing that finance;
- letting you know about our other products and services;
- direct marketing;
- managing our relationship with you;
- when you apply to engage our services; and
- to comply with any associated legal or regulatory obligations imposed by regulators, including those under anti-money laundering and counter-terrorism financing laws or laws relating to comprehensive consumer credit reporting.
Information We Collect From You
We collect information about you and your interactions with us. The type of personal information we may ask you to provide to us includes, but is not limited to:
- personal and contact details such as your name, phone number, residential or postal address, email address, and date of birth;
- documentary evidence to verify your identity, such as a certified copy of your driver’s licence, passport, birth certificate, citizenship, and marriage certificates;
- Australian Governance related identifiers and identity documents such as your Tax File Number and country of tax residency;
- financial details such as details of your employment, income, assets, and financial liabilities;
- information we need to provide our services to you, such as your bank account details, and
- credit information, such as a credit check.
If you are applying for finance, we may also collect the ages and number of your dependents and cohabitants, the length of time at your current address, your employment details, and proof of earnings and expenses. We do not collect sensitive information (your political or religious beliefs, ethnic background, etc.) without your explicit consent.
Information We Collect From Others
We may collect information about you, in addition to what you voluntarily provide to us, to comply with applicable laws and regulations.
If you apply for credit, we may obtain a credit report from a credit reporting body. We may also collect information about you that has been made available by third parties authorized to provide your data, such as finance brokers, accountants, and lawyers.
How Personal Information Is Collected
The personal information we collect about you comes primarily from you. We will not collect any personal information about you except where you have knowingly provided that information to us or where we believe that you have authorised a third party to provide that information to us.
If you provide personal information to us about someone else, you must ensure that you are entitled to disclose that information to us and that the other person has consented to you providing us with the information.
How We Use and Disclose Your Personal Information
We only use and hold your personal information:
- for the purpose of assessing your application for finance and managing that finance;
- for the purpose of providing you with the financial product you have sought from us;
- to handle any complaints that you may have;
- any other purpose permitted under the Privacy Act; and
- any other purpose you have consented to.
Direct Marketing
From time to time, we may use your personal information to tell you about products and services we think may be of interest and value to you, but we will stop if you tell us to. If you do not want to receive direct marketing from us, you can opt out by contacting us at info@finleaf.com.au.
Security of Collected Information
We will take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Personal information is stored in electronic form. When your personal information is no longer required, we will take reasonable steps to securely destroy, delete, or de-identify it.
Access to and Correction of Personal Information
You have the right to request access to your personal information and to request its correction. You can seek access to your information or request a correction by contacting us using the details provided at the end of this Policy.
We will respond to your request to correct your personal information within 30 calendar days of the request. There will be no charge for the making of any request.
Lodging a Question or Complaint
If you have a question or a complaint about how we have handled your personal information, please contact us using the contact details below. We will endeavour to investigate and resolve your complaint within 30 calendar days. If you are unsatisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner.
Contact Us
Finleaf Finance Pty Ltd
Address: 8 Emblem Way, Craigieburn VIC 3064
Phone: 0439 991 778
Email: info@finleaf.com.au
Website: www.finleaf.com.au
Australian Credit Licence Number: XXXXXX
Credit Representative Number: XXXXXX